Privacy Policy

At Happy Creationz, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website or place an order.

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By using our website and making a purchase, you agree to the practices described in this policy. We encourage you to read it carefully so you feel confident shopping with us.

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If you have any questions, you can always reach us at HappyCreationz.info@gmail.com.

We collect information in two ways — information you provide to us directly, and information collected automatically when you visit our site.

Information you provide:

• Full name and shipping/billing address

• Email address and phone number

• Payment information (processed securely through our payment provider — we do not store card details)

• Any messages or inquiries you send us directly

 

Information collected automatically:

• Browser type, device type, and operating system

• Pages visited, time spent on the site, and referring URLs

• IP address and general geographic location

• Cookies and similar tracking technologies (see our Cookie section below)

We only collect information that helps us run our shop and serve you better. Specifically, we use your information to:

• Process and fulfill your orders

• Send order confirmations and shipping updates

• Respond to your questions or concerns

• Improve our website and shopping experience

• Send occasional updates about new products or promotions (only if you opt in)

• Comply with legal obligations

 

We will never sell your personal information or use it for purposes beyond what is listed here.

We do not sell, trade, or rent your personal information to third parties. However, we do share certain information with trusted service providers who help us operate our business, including:

• Wix — our website and e-commerce platform

• Payment processors — to securely handle transactions

• Shipping carriers — to deliver your order (your name and address are shared for this purpose)

• Email service providers — to send order and shipping notifications

 

These providers are only given the information necessary to perform their specific service and are not permitted to use your data for any other purpose.

 

We may also disclose your information if required by law or to protect the rights and safety of our business or customers.

Our website uses cookies — small text files stored on your device — to help improve your browsing experience. Cookies allow us to remember your preferences, keep items in your cart, and understand how visitors use our site.

 

Types of cookies we may use:

• Essential cookies — required for the website to function (e.g. shopping cart, checkout)

• Analytics cookies — help us understand site traffic and visitor behavior

• Marketing cookies — used to show relevant content or ads (only through our platform's built-in tools)

 

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect how the site functions.

Depending on where you live, you may have certain rights regarding your personal data.

 

These may include:

• Access — the right to request a copy of the information we hold about you

• Correction — the right to request we update inaccurate or incomplete information

• Deletion — the right to request we delete your personal data, subject to certain legal limitations

• Opt-out — the right to unsubscribe from marketing emails at any time using the link in any email we send

• Data portability — the right to receive your data in a commonly used format

 

To exercise any of these rights, please contact us at HappyCreationz.info@gmail.com. We will respond to all requests within a reasonable timeframe.

Our website is intended for use by individuals who are 13 years of age or older. We do not knowingly collect personal information from children under 13.

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If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at HappyCreationz.info@gmail.com and we will take steps to remove that information from our records.

We take reasonable precautions to protect your personal information. Our website is hosted on Wix, which uses industry-standard security measures including SSL encryption to keep your data safe during transmission.

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While we do our best to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to handling your data responsibly.

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We do not store your full payment details — all transactions are handled by our secure payment processor.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including processing orders, handling any inquiries, and complying with legal obligations.

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Order records may be retained for accounting and legal purposes for up to 7 years, in accordance with standard business practices. You may request deletion of your data at any time, subject to these retention requirements.

Our website may contain links to third-party websites (such as social media platforms). These sites have their own privacy policies, and we are not responsible for their practices.

 

We encourage you to review the privacy policy of any external site you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will update the date at the top of this page.

 

We encourage you to review this policy periodically. Continued use of our website after any changes have been posted constitutes your acceptance of the updated policy.

 

If you have any questions about this Privacy Policy, please contact us at HappyCreationz.info@gmail.com.

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Thank you for trusting Happy Creationz with your information.

We are committed to keeping it safe and using it only to serve you.